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Previous incidents

Jul 13, 2025

Sasapay Service Unavailable

Maintenance

Resolved Jul 09 at 04:00pm EAT

We are currently experiencing technical challenges with our provider, Sasapay. As a result, deposits and withdrawals are temporarily unavailable at this time.

Please note that normal STK services to your linked Paybill, Till, or Bank accounts are working as usual with no issues.

We understand how important these services are to you and sincerely apologise for the inconvenience caused. Please be assured that we are working closely with Sasapay to resolve the matter as quickly as possible.

W...