Incidents | PAY HERO KENYA LTD Incidents reported on status page for PAY HERO KENYA LTD https://status.payhero.co.ke/ https://d1lppblt9t2x15.cloudfront.net/logos/718736fba75e14cd20cc167c3245e212.png Incidents | PAY HERO KENYA LTD https://status.payhero.co.ke/ en Sasapay Service Unavailable https://status.payhero.co.ke/incident/617407 Sun, 13 Jul 2025 13:00:32 -0000 https://status.payhero.co.ke/incident/617407#03cafd3f0263c11bfd822369993ac8a46ec32399616ce6dd83ab1d95e577a382 Maintenance completed Sasapay Service Unavailable https://status.payhero.co.ke/incident/617407 Wed, 09 Jul 2025 13:00:32 -0000 https://status.payhero.co.ke/incident/617407#12de688456705932d64a38a3e1864b4cdd9b477d7293f319c492d53d31ce454d We are currently experiencing technical challenges with our provider, Sasapay. As a result, deposits and withdrawals are temporarily unavailable at this time. Please note that normal STK services to your linked Paybill, Till, or Bank accounts are working as usual with no issues. We understand how important these services are to you and sincerely apologise for the inconvenience caused. Please be assured that we are working closely with Sasapay to resolve the matter as quickly as possible. We will keep you updated on the progress and notify you once the services are fully restored. Thank you for your patience and understanding.